RedboX

Kick off local delivery in a single afternoon. With RedboX, you draw your service areas on a map, set pricing rules that match your margins, and connect payments in minutes. Import your catalog from your POS or online store, define pickup locations and hours, and turn on a branded order tracker so customers can check progress without texting your staff. Invite your own drivers or plug in on‑demand couriers—no long‑term payroll required. Apple Pay and Google Pay are ready out of the box, so checkout is fast on any device.

Once live, orders flow from your website, app, or POS into a single queue. RedboX automatically assigns the best courier based on proximity, capacity, and promised time windows. Drivers follow a simple accept–pick up–drop off flow with live navigation and photo/signature proof of delivery. Customers receive status alerts by push and email at key moments—confirmed, on the way, arriving—while your team monitors every stop on a live map. If a delay hits, SLAs and timers flag risk early so you can reroute, add a backup driver, or message the buyer before it becomes a complaint.

Handle the money and paperwork without spreadsheets. Capture wallet payments at checkout, accept tips, and issue partial refunds from the order timeline. Taxes, fees, and delivery charges are itemized automatically. Batch‑print packing slips, labels, and end‑of‑day receipts, then export sales and payout reports to CSV or PDF for accounting. Support reps can pull up a single view of each order to answer “Where is it?” in seconds, pause or reschedule a run, cancel when needed, and add credits. After delivery, RedboX requests a review and stores reorder shortcuts so loyal buyers can repeat a favorite in two taps.

Grow and optimize with data, not guesswork. The dashboard surfaces courier acceptance rates, on‑time percentages, per‑zone delivery times, and vendor performance—so you know who to coach, where to add coverage, and which menus or SKUs need attention. Compare zones and test delivery fees, add surcharges for peak windows, and schedule different prices by time of day. Heatmaps highlight demand clusters; shift planning helps you staff the right hours. For marketplaces, onboard new vendors with their own catalogs and eligibility by zone while maintaining centralized standards. Inventory sync reduces stockouts, and exception reports catch misses before they pile up. A dedicated account manager helps you configure workflows, migrate data, and troubleshoot edge cases, so you can scale routes, locations, and suppliers with confidence.